Engineer (f/m/x) as Technical Product Manager for Laboratory Analysers

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Are you looking for more than just a job? Something truly significant and worthwhile? Then Sysmex is the right place for you. Our products are needed. By people all over the world, for a healthy life. If this appeals to you, come and join us in the position of

Engineer (f/m/x) as Technical Product Manager for Laboratory Analysers (Haematology)

Your responsibilities

  • Handle service requests in the EMEA region (Europe, Middle East, Africa) as 2nd level support
  • Analyse and solve technical problems, also on customer’s site
  • Conduct technical training courses for the technical support staff in EMEA
  • Provide customer support for the application of instrument-specific software
  • Take care of escalation and complaint management in cooperation with affiliates, our Japanese headquarters and suppliers
  • Prepare and revise technical documentation

Your profile

  • Degree in medical technology or comparable education
  • Experience in technical support as well as in conceptualising and conducting training courses
  • Profound expertise in electrical and medical engineering as well as IT basics
  • Confident and professional appearance
  • Strong customer orientation and the ability to motivate

Our offer

  • A growing and healthy corporate group with respect and trust as the basis for cooperation and communication
  • As family friendly company we support flexible working time, offer a care allowance for children as well as a parent-child room at our premises
  • A family atmosphere as well as innovative working in an international environment
  • 30 days annual holidays as well as Christmas and holiday bonus
  • Capital-forming benefits and subsidy towards the company pension scheme
  • Flexible working times/flexitime as well as the possibility of mobile working
  • Subsidy towards the public transport “ProfiTicket”, free parking for all employees
  • Diverse range of sport courses in our own fitness studio and massages
  • Canteen/free beverages/fruit

Did we spark your interest? Then we look forward to receiving your application with salary requirements and the earliest possible starting date.

Daten

Unternehmen: Sysmex Europe SE

Art der Beschäftigung: Stellenangebot

Befristung: Unbefristet

Bereich: Medizintechnik

Einsatzort: Schleswig-Holstein, Norderstedt

Beginn: 01.08.2022

Wochenstunden: Vollzeit

Kontakt

Sysmex Europe SE

Ansprechpartner: Bettina Klinge

E-Mail: jobs@sysmex-europe.com

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