Team Leader (f/m/x) Technical Product Management Immunochemistry & Haemostasis

Crossed

Your responsibilities

  • Lead, manage and develop a team of highly motivated Technical Product Managers
  • Handle service requests in the EMEA region (Europe, Middle East, Africa) as 2nd level support
  • Analyse and solve technical problems, also on customer’s site
  • Conduct technical training courses for the technical support staff in EMEA
  • Provide customer support for the application of instrument-specific software
  • Take care of escalation and complaint management in cooperation with affiliates, our Japanese headquarters and suppliers
  • Prepare and revise technical documentation
Your profile
  • Degree in medical technology or comparable education
  • Leadership skills and experience in leading projects or a small team
  • Several years of experience in and knowledge of laboratory diagnostics or education in the medical laboratory
  • Experience in technical support as well as in conceptualising and conducting training courses
  • Profound expertise in electrical and medical engineering as well as IT basics
  • Confident and professional appearance
  • Strong customer orientation and the ability to motivate
  • Willingness to travel internationally (approx. 20 %)
  • You are already working in the SEG Technical Services division as there is no additional headcount available

Our offer

  • A growing and healthy corporate group with respect and trust as the basis for cooperation and communication
  • As family friendly company we support flexible working time, offer a care allowance for children as well as a parent-child room at our premises
  • A family atmosphere as well as innovative working in an international environment
  • 30 days annual holidays as well as Christmas and holiday bonus
  • Capital-forming benefits and subsidy towards the company pension scheme
  • Flexible working times/flexitime as well as the possibility of mobile working
  • Subsidy towards the public transport “ProfiTicket”, free parking for all employees
  • Diverse range of sport courses in our own fitness studio and massages
  • Canteen/free beverages/fruit

Daten

Unternehmen: Sysmex Europe SE

Art der Beschäftigung: Stellenangebot

Befristung: Unbefristet

Bereich: Medizintechnik

Einsatzort: Hamburg, Hamburg

Beginn: 02.05.2022

Wochenstunden: Vollzeit

Kontakt

Sysmex Europe SE

Ansprechpartner: Klinge Bettina

E-Mail: jobs@sysmex-europe.com

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