Engineer (f/m/x) as Technical Product Manager for Laboratory Analysers
Are you looking for more than just a job? Something truly significant and worthwhile? Then Sysmex is the right place for you. Our products are needed. By people all over the world, for a healthy life. If this appeals to you, come and join us in the position of
Engineer (f/m/x) as Technical Product Manager for Laboratory Analysers (Haematology)
Your responsibilities
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Handle service requests in the EMEA region (Europe, Middle East, Africa) as 2nd level support
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Analyse and solve technical problems, also on customer’s site
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Conduct technical training courses for the technical support staff in EMEA
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Provide customer support for the application of instrument-specific software
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Take care of escalation and complaint management in cooperation with affiliates, our Japanese headquarters and suppliers
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Prepare and revise technical documentation
Your profile
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Degree in medical technology or comparable education
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Experience in technical support as well as in conceptualising and conducting training courses
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Profound expertise in electrical and medical engineering as well as IT basics
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Confident and professional appearance
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Strong customer orientation and the ability to motivate
Our offer
- A growing and healthy corporate group with respect and trust as the basis for cooperation and communication
- As family friendly company we support flexible working time, offer a care allowance for children as well as a parent-child room at our premises
- A family atmosphere as well as innovative working in an international environment
- 30 days annual holidays as well as Christmas and holiday bonus
- Capital-forming benefits and subsidy towards the company pension scheme
- Flexible working times/flexitime as well as the possibility of mobile working
- Subsidy towards the public transport “ProfiTicket”, free parking for all employees
- Diverse range of sport courses in our own fitness studio and massages
- Canteen/free beverages/fruit
Did we spark your interest? Then we look forward to receiving your application with salary requirements and the earliest possible starting date.
