Application Specialist (f/m/x) Liquide Biopsy - Next Generation Sequencing
Are you looking for more than just a job? Something truly significant and worthwhile? Then Sysmex is the right place for you. Our products are needed. By people all over the world, for a healthy life. If this appeals to you, come and join us in the position of Application Specialist (f/m/x) Liquide Biopsy - Next Generation Sequencing
Your responsibilities
- Provide application support for our Plasma-SeqSensei™ product line and upcoming gene testing product portfolio
- Support customers, affiliates and distributors all over the world in all application-related tasks, including installation, demonstration, on-site validation, training and troubleshooting in NGS (Next Generation Sequencing)
- Ensure that product updates, complaint handling and post marketing surveillance are dealt with efficiently and effectively
- Develop and conduct product & application training for different target groups
- Contribute to customer relationship management, understanding customer needs, setting appropriate product and performance expectations, and gathering market intelligence regarding competitive information and new sales opportunities
- Feedback information to Product Marketing, Scientific, Technical, R&D, QM and other teams across the organisation as appropriate to help in the accurate marketing / further development of our products
- Take responsibility for the application-related collaboration with Sysmex Regions (EMEA, AP, USA etc.), our mother company Sysmex Corporation in Japan and 3rd party suppliers
- Support organization and take part in user group meetings, workshops, and exhibitions
Your profile
- Degree in Chemistry, Biochemistry, Molecular Biology, Genetics or Medicine or vocational training with specialisation in aforementioned subjects
- A minimum of 3 years hands-on experience in the areas of NGS, human genetics, ideally in a clinical laboratory setting or as a trainer or field application specialist
- Understanding of data analysis, software applications and/or Bioinformatics tools and programs
- Ability to translate complex clinical, medical, and diagnostic issues into comprehensive language and illustrations to address the different target groups
- Effective communication and teaching skills especially in the context of online training
- Clear vision of and commitment to providing exceptional customer service
- Pragmatic, problem-solving and deadline-oriented approach
- Collaborative, analytical, structured and thorough work style
- Willingness to travel (up to 20%)
- Excellent English language skills; German knowledge is desired and knowledge of other languages advantageous
Our offer
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A growing and healthy corporate group with respect and trust as the basis for cooperation and communication
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A family atmosphere as well as innovative working in an international environment
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We have a parent-child-room
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Company health management incl. subsidy for selected fitness studios
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30 days annual holidays
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Subsidy towards the company pension scheme
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Flexible working times/flexitime
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Subsidy towards the public transport “ProfiTicket”
Did we spark your interest? Then we look forward to receiving your application with salary requirements and the earliest possible starting date.
