Application Specialist (f/m/x) Liquide Biopsy - Next Generation Sequencing

Are you looking for more than just a job? Something truly significant and worthwhile? Then Sysmex is the right place for you. Our products are needed. By people all over the world, for a healthy life. If this appeals to you, come and join us in the position of Application Specialist (f/m/x) Liquide Biopsy - Next Generation Sequencing


Your responsibilities

  • Provide application support for our Plasma-SeqSensei™ product line and upcoming gene testing product portfolio
  • Support customers, affiliates and distributors all over the world in all application-related tasks, including installation, demonstration, on-site validation, training and troubleshooting in NGS (Next Generation Sequencing)
  • Ensure that product updates, complaint handling and post marketing surveillance are dealt with efficiently and effectively
  • Develop and conduct product & application training for different target groups
  • Contribute to customer relationship management, understanding customer needs, setting appropriate product and performance expectations, and gathering market intelligence regarding competitive information and new sales opportunities
  • Feedback information to Product Marketing, Scientific, Technical, R&D, QM and other teams across the organisation as appropriate to help in the accurate marketing / further development of our products
  • Take responsibility for the application-related collaboration with Sysmex Regions (EMEA, AP, USA etc.), our mother company Sysmex Corporation in Japan and 3rd party suppliers
  • Support organization and take part in user group meetings, workshops, and exhibitions

Your profile

  • Degree in Chemistry, Biochemistry, Molecular Biology, Genetics or Medicine or vocational training with specialisation in aforementioned subjects
  • A minimum of 3 years hands-on experience in the areas of NGS, human genetics, ideally in a clinical laboratory setting or as a trainer or field application specialist
  • Understanding of data analysis, software applications and/or Bioinformatics tools and programs
  • Ability to translate complex clinical, medical, and diagnostic issues into comprehensive language and illustrations to address the different target groups
  • Effective communication and teaching skills especially in the context of online training
  • Clear vision of and commitment to providing exceptional customer service
  • Pragmatic, problem-solving and deadline-oriented approach
  • Collaborative, analytical, structured and thorough work style
  • Willingness to travel (up to 20%)
  • Excellent English language skills; German knowledge is desired and knowledge of other languages advantageous

Our offer

  • A growing and healthy corporate group with respect and trust as the basis for cooperation and communication
  • A family atmosphere as well as innovative working in an international environment
  • We have a parent-child-room
  • Company health management incl. subsidy for selected fitness studios
  • 30 days annual holidays
  • Subsidy towards the company pension scheme
  • Flexible working times/flexitime
  • Subsidy towards the public transport “ProfiTicket”

Did we spark your interest? Then we look forward to receiving your application with salary requirements and the earliest possible starting date.


Unternehmen: Sysmex Inostics GmbH

Art der Beschäftigung: Stellenangebot

Befristung: Unbefristet

Bereich: Medizintechnik

Einsatzort: Hamburg

Beginn: 01.12.2022

Wochenstunden: Vollzeit


Sysmex Inostics GmbH

Ansprechpartner: Lone Klante


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